Shipping policy
DOMESTIC SHIPPING HONG KONG
For domestic orders, we use Hong Kong Post Office service and you will receive an email upon dispatch to track your shipment.
Les Objets Sublimes offers express shipping with all purchases within Hong Kong. Standard orders are typically processed within 1-3 business days, assuming order is placed before 2pm GMT +8.
We dispatch orders within 1-3 business days from the date that we receive your order and credit verification has been confirmed. Please note that the expedited shipping method delivery timeframes do not include order processing time. Orders placed on Friday after 3:00 PM GMT +8 will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
INTERNATIONAL SHIPPING
All international orders will be shipped via Hong Kong Post Office service. Import Duties & Taxes are Due on delivery, paid to the carrier. We are not responsible for international duty and taxes. We do not accept responsibility for orders not accepted due to failure to pay duties and taxes. We cannot make any exceptions. International shipping, duty, and taxes are non-refundable in the event of a return/exchange. If you have questions, please contact us at info@lesobjetssublimes.com.
When international orders reach their destination country/region, they may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates. If you refuse a shipment from Les Objets Sublimes, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Les Objets Sublimes. This amount will be deducted from your merchandise refund.
SHIPPING RATES
|
DESTINATION |
DELEVERY TIME |
DELIVERY FEE |
DELIVERY FEE WITH A MINIMAL SPENDING OF 2,500 HKD (320 USD, 300 EUR) |
|
Hong Kong |
2-4 working days |
waived |
waived |
|
China, Macau, Taiwan |
2-4 working days |
100 HKD |
waived |
|
Asia |
4-10 working days |
180 HKD |
waived |
|
Australia, New Zealand |
4-10 working days |
200 HKD |
waived |
|
Middle East |
4-10 working days |
270 HKD |
waived |
|
Europe & UK |
4-10 working days |
320 HKD |
waived |
|
USA |
4-10 working days |
360 HKD |
waived |
|
Canada |
4-10 working days |
250 HKD |
waived |
|
South & Central America |
4-10 working days |
250 HKD |
waived |